Frequently Asked Questions

Caring for your hand made jewelry

 

Care for your handmade jewelry as you would any delicate keepsake. Don't sleep, swim, sunbathe or shower in your jewelry.  It is also a good idea to not exercise (as in vigorous exercise) in your jewelry to minimize exposure to body oils and perspiration. 
    
Store jewelry carefully and clean jewelry by wiping with dry soft cloth or cloth dampened with mild soap and water.   Do not use abrasives, jewelry cleaner or ultrasonic jewelry cleaner on your hand made jewelry.

 

 

Request a Custom Order

 

Please use the Custom Order form to request a special piece of jewelry just for you!  We will provide you with an estimated cost within 1 to 2 business days.  

 

Custom orders require a 50% deposit of the estimated total cost when the item is ordered and full payment must be received before the jewelry is shipped to you. Please feel free to email us with any questions or concerns.  

 

 

Payment and Shipping

 

We accept PayPal or Credit cards.   Please contact us if you would like to use an alternate form of payment. Special orders require a down payment of one-half (50%) the total estimated cost.

 

Products ship within 1-2 business days of the order date and most ship within 24 hours.

 


 

​Returns & Refunds

 

We want you to be happy with your purchase.  However, for safety reasons, we can no longer provide refunds or accept jewelry returns.  Repairs will be made at no cost within thirty (30) days of the order date.